Box Hill Staff
Ted Shackleton
Director/Auctioneer
Phone: 9899 6466
Fax: 98995150
Mobile: 0412341122
Ted is a well known property identity who enjoys a long Real Estate history within the City of Whitehorse. Having begun his sales career in 1988 and now a Director of several years, he maintains a “hands on approach” in all aspects of customers and clients real estate requirements.
A consumate auctioneer with a friendly disposition and community spirit, Ted conducts many charity auctions for community and corporate groups such as the Police Blue Ribbon Foundation, local sporting clubs, schools, kindergartens and service clubs and has sat on many councils and community groups over the years.
He is proud of his high level of repeat business having sold many homes multiple times and enjoys many referrals from previous clients.
A family man with three teenage boys.
Malcolm Chiverton
Licensed Estate Agent
Phone: 9899 6466
Fax: 98995150
Mobile: 0417355592
Malcolm has a wealth of experience in real estate. He entered the profession in 1972, working for his uncle selling country properties and farmlets in the east and north of Victoria.
He became involved in suburban residential properties from 1979 when he took up a position with an Estate Agent in Surrey Hills. Malcolm has developed an intimate knowledge of all facets of selling residential real estate.
As a fully licensed Estate Agent, Malcolm is totally dedicated to advising people on all aspects of buying and selling property so that their worries are reduced to a minimum. For Malcolm the most appealing aspect of working in real estate is meeting people and providing this personal service. Perhaps it is not entirely surprising that he actually met his wife Karen for the first time while selling her mother a home in Blackburn South.
Malcolm is now a happy family man and he and Karen live in Camberwell with their two children Leonard and Melissa.
Malcolm has been involved in many community activities especially while his children were attending school. Also he was on the Executive Committee of the Inner Easter Branch of the Real Institute of Victoria where he served as Secretary for 2 years.
Malcolm is currently a Rotarian (since 1995) and a Past President of the Rotary Club of Box Hill Central. As well he is a Board member and Secretary of the Melbourne Baseball Club, which is a sporting section of the Melbourne Cricket Club.
He has also been awarded an Associate Membership of the Real Estate Institute. Malcolm’s philosophy is that a satisfied client is a happy one, and fulfilling that aim is very satisfying for him and ensures you of the best possible service.
Ericka Wong has enjoyed much success in her real estate career which she attributes to her professionalism, approachability and genuine interest in getting to know the people with whom she deals, both vendors and purchasers alike.
Her love of real estate keeps her motivated, including the constant referral business received from previous clients who recognise and appreciate the hard work and effort she puts into each and every negotiation, with the primary focus of achieving a fantastic result every time for all parties.
Ericka strives to provide dynamic and efficient real estate services that surpass the expectations of her clients. She holds a Bachelor of Arts degree with majors in Psychology and History. She speaks 4 languages as well as English which include Mandarin, Cantonese and Teo Chew. When not working, Ericka is keen on having lots of fun with her young family which includes husband Jason and infant son Zachary. Ericka also enjoys taking Ballroom & Latin dancing classes, reading and socialising with friends.
Ericka feels that juggling work and motherhood with 100% dedication requires her to be highly organised and constantly on top of her game which she is committed to at all times.
Craig Taylor
Licensed Estate Agent/Auctioneer
Phone: 9899 6466
Fax: 9899 5150
Mobile: 0412 566 800
Some may consider real estate to be about property but Craig knows it’s about people. Buying or selling a home is usually the largest financial transaction most of us undertake in our lifetimes. Craig understands that the most successful business takes place as a result of relationship rather than purely figures on a page. As he puts it “Referrals form the basis of much of my business. When both buyers and sellers know they can trust in your integrity, the foundation for an ongoing association is established.”
He has been a resident of the City of Whitehorse for over 25 years and a local agent for nearly a decade. His passion for real estate is expressed not only in his day to day operations as a valued member of the Noel Jones team, but also as a lecturer at the REIV in sales and marketing.
Craig embraces life with enthusiasm, and is dedicated to both his immediate family and the wider community. He is devoted to the execution of his commitment to his clients as well as to the freedom of riding his Italian motorcycles. Not your average agent, Craig is a highly successful and consummate professional as well as being extremely personable and down to earth.
Graham Broadhurst
Senior Sales Consultant
Phone: 9899 6466
Fax: 9899 5150
Mobile: 0413 943 650
Graham holds a Bachelor of Arts degree from London University as well as being a member of the Institute of Management and Institute of Marketing. After running a successful catering company in London for a number of years, Graham and his wife spent 3 years operating a yacht chartering business in the South of France before emigrating to Australia in 1988 where he changed direction, helping to set up a major new Real Estate franchise network in Melbourne.
This introduction to Real Estate lured him into the coal face and he has now spent over 15 years in residential real estate mostly in Whitehorse and Boroondara.
Living locally in Box Hill with his wife and 3 boys Graham knows what makes the area tick, which helps enormously in selling the benefits of the Eastern suburbs and both he and the boys are active with Box Hill Rugby Club, Mont Albert Cricket Club and Canterbury Cricket Club as well as the Vikings Basketball Club and local Scouts.
Graham has also been a Past President of the Inner Eastern branch of the Real Estate Institute of Victoria and on the main committee for 5 years.
Graham’s background in marketing means he brings a dynamic and sometimes very different approach to helping people sell their homes and coupled with his open, friendly manner has many family friends who were originally clients.
Much of my work comes from repeat business and referrals from satisfied clients. That is fantastic – it means I am really doing my job. My clients appreciate my fresh and innovative approach to marketing and know that it delivers the results they expect.
Anthony Nguyen
Senior Property Consultant
Phone: 9899 6466
Fax: 9899 5150
Mobile: 043590 1733
I am committed to excellence and providing professional, result-driven service. As an experienced real estate agent, I am dedicated to providing the highest quality of personal service to meet the real estate needs of my clients. From residential marketing to investments, I have the ability to focus on my client’s goals and achieve the results they desire. My approach is honest and straight forward. The range of skills I can bring to you will ultimately achieve your highest possible outcomes. A high percentage of my
business is referral and repeat business from satisfied customers and clients. I pride myself on the satisfaction my clients feel with the way I’ve helped them achieve their dreams. My colleagues will tell you I’m a team player who maintains a Positive attitude, Efficiency, Reliability, Accuracy, Honesty and the Ability to look at challenges as opportunities. I have the ability to stay focused in stressful situations and can be counted on when the going gets tough. Working within the residential and commercial property
industry for more than 16 years, I possess well-rounded experience concerning interior construction, leasing, and the administrative processes associated with real estate and residential properties. I have been involved in all aspects of real estate construction logistics to new business development, I have in-depth insight to the needs of your business requirements concerning all property aspect.
I believe in honesty, integrity, and combining real life experiences with a solid real estate background as traits that set me apart from other agents. I committed to helping buyers find the home of their dreams and helping sellers get the best price, with the least amount of inconvenience, in the shortest possible time.
Jenny Shackleton
Office Manager/Sales
Phone: 9899 6466
Fax: 9899 5150
Mobile: 0419 889 362
With many years in real estate Jenny brings sound business skills and ummatched experience to our team as Operations Manager.
Jenny maintains a strong client focus in her multifaceted role and assists both property management and sales administration whilst carrying out all the duties as Operations Manager ensuring that our clients get the highest level of service.
As a busy mother with 3 teenage boys her work and home balance is a masterful art and getting the most out of each and every day is what Jenny does best.
Jenny approaches everyday with enthusiasm and tireless dedication to be able to offer the best service to our clients.
Melissa Nankervis
Property Manager
Phone: 9899 6466
Fax: 9899 5150
Mobile: 0431 032 449
Melissa Nankervis has been an integral part of the Noel Jones team since 2004. With over 7 years in the real estate industry she has gained a broad knowledge of the intricacy of Property Management, offering her clients a committed, prompt and reliable service.
Having lived locally for the past 15 years both as a tenant and a property owner Melissa appreciates and understands the complexity of the rental market. This requires a high level of Property Management service to ensure the very best outcome for her clients. She continually displays her skills as a specialised negotiator, delivering informed and reliable service, having a sharp eye for detail, so nothing is overlooked.
Melissa enjoys the day to day challenges her role delivers and thrives on the responsibility of securing fast, successful outcomes within the Property Management department. Her exceptional organisational skills enable her to take action not only efficiently, but with complete professionalism.
Melissa is able to offer our clients peace of mind by having your investment well managed, knowing you have a competent professional looking after your best interests.
For all your Property Management needs contact Melissa.
Jamie’s passion for the real estate industry started with her first job as a sales secretary in a city based commercial real estate agency, in Melbourne in 1988.
Having lived in various countries due to her husband’s foreign assignments, Jamie has acquired valuable experience and appreciation of different cultures. Her use of English and Mandarin is a huge asset to our multicultural client base.
Jamie joined The Noel Jones Group in 2004, she is well tutored in both Property Management and Sales Administration. She takes great delight in helping people settle in to their new homes and making sure both landlords and tenants, buyers and sellers are well taken care of.
In her front of house role supporting a professional and well organised team, Jamie is always striving to meet deadlines, prioritise tasks and keep a big smile.
Having grown up in Blackburn South, Joanne has a strong affinity with the City of Whitehorse and enjoys working in such a vibrant area. Attending school locally from kindergarten she has spent the majority of her life in and around our suburbs.
As our Trust Account Manager Joanne joined the Noel Jones group in 2003 after 17 years with a large Retail Firm. Bringing with her an abundance of experience to assist us in the running of our trust account systems. She has natural people skills and is capable of adapting to different situations. Organisation is imperative in her busy working day.
In her spare time, Joanne enjoys spending time with her 3 children and husband, coffee with friends and family, and enjoying the best Melbourne has to offer.
Our team of dedicated sales, property management and administrative professionals in the Box Hill office offer you services second to none with results every time.
Joanne Tuhan is a vital part of this team.