I would like a formal record of appreciation listed on Ms Ashlen Lont’s personnel file. Summary as follows:
1. What have I ascertained in regard to Ms Lont, through my dealings with your office:
a. Efficient – she attends to issues promptly
b. Follow up – I have no need to follow up on issues, as she always replies
c. Professional – she is always courteous, professional and knowledgeable. Where she isn’t able to provide guidance directly, she researches the matter and promptly replies
d. Issues – I have had a few issues with the property, requiring me to contact Ms Lont directly as I felt the matter hadn’t been appropriately handled by other staff. She has addressed my concerns and resolved them
e. Achiever – she has a can do attitude. She will find the correct way to achieve a desired outcome, including any necessary compromises that maybe required.
f. Benefit – I have genuinely NEVER received such competent and professional service from any other agency whose services I have utilised!

I appreciate you following up on my behalf. I am very grateful for you continued support. You are a very rare blessing in what I consider to be a self-absorbed world. Thank you for being you. - Sally

We had such a wonderful experience with Ashlen. Her communication with us throughout the whole process from our initial contact to securing a tenant was fantastic. Ashlen managed to secure a tenant for us in record time even during COVID-19. She was always professional and informative whilst making us feel like we were in really good hands with her friendly and approachable nature. - Emily

I have recently had a great experience working Ashlen Lont in putting my property on the leasing market. She has been very professional and promote through the whole process.
Her approach and communication was very friendly and easy to understand, this made my first experience been landlord smooth. With her help we managed to secure a tenant during Covid-19 in a short time. It was a pleasure working with her. - Sally Lin

Thanks Ashlen and the team at Noel Jones, you have made my property experience absolutely seamless. Outstanding service on all fronts. - Sally Caruana

We have been greatly impressed by the service we have received from Ashlen Lont at Noel Jones Balwyn. She was thorough, professional and very easy to communicate with. We would certainly work with her again. - Andrea Trikilis

I can’t thank Ashlen enough for being our property manager. Her communication and attention to detail are stand out, and I knew our property was always in safe hands with her in charge! I wouldn’t go anywhere else! - Carmel Baglin

Moving from overseas was quite daunting and stressful. We were glad to have Noel Jones by our side. Ashlen was the property manager that we have trusted and have answered all our immediate calls with utmost importance every time. - Bernard Magbanua

Appreciate your efficient service and communications to date. Great job, awesome service. Many thanks. - Landlord - Sally

Ashlen has been the best property manager we've dealt with. Very responsive to all of our needs. - Rohan Walmsley

Noel Jones have managed our property for several years now and I have always been impressed by their professionalism, responsiveness, market knowledge and friendly approach. A shout out to Ashlen who recently re-let the property in record time. I highly recommend the Balwyn team. - Chris

A special mention to my property manager Ashlen Lont from Noel Jones Balwyn for her professionalism in the reletting of my property. Thanks for making it a smooth and quick process. - Arun Moorthy

Ashlen Lont - Senior Property and Business Development Make the change to Ashlen now. You won’t regret it. I have been a property investor for over 30 years. Without hesitation I will take all my business wherever Ashlen is working. - Sally Simonis

From fast application processing to quick response of maintenance, Ashlen Lont has been the best agent we have dealt with so far. - Nidhish Shetty

As a first-time renter, Ashlen Lont has been very helpful and supportive. She made our transition to renting for the first time very easy and quick, definitely recommend. - Vanessa Dudderidge

This is my first time renting with Noel Jones, Ashlen Lont is my property manager. I am very impressed as she was very helpful and responsive during my period of moving and it was during the lockdown. She understood a tenant like me well. Thanks to Ashlen. - Charles Gangemi

Noel Jones have been our property manager for many years now, and we could not be happier with the professional service that they have provided. We live interstate and it is great knowing that our property is well looked after and maintained by people who care. Shout out to Ashlen for being a first-class property manager! We really appreciate you. - Stephen Ward

We have been in this rental since April, there has been a few situations that have required attention and some repairs, and all requests have been immediately fixed with a friendly and professional manner. Ashlen is lovely and a pleasure to deal with. Very happy. - Jacqui Commans

From fast application processing to quick response of maintenance, Ashlen Lont has been the best agent we have dealt with so far. - Nidhish Shetty

Submitted my rental application in the afternoon and received the result in the next morning! Gave me a huge peace of mind. Ashlen certainly made a great first impression. - Phu Lai

Firstly, I’d like to thank you for your fast and brilliant performance in renting, submitting insurance claim and maintaining the property for the new tenant. Your response was fast, efficient and your communication skills were impressive. Your performance has exceeded my expectations. As a Landlord, I’d like to advise that I was impressed with Ashlen’s outstanding performance. Her attention to details, efficiency, maintaining my property and handling insurance claim went above and beyond my expectations. Dealing with many Realestate’s property managers, I found Ashlen is someone who puts her heart in her work to achieve client satisfaction. Please look after Ashlen, she’s a good asset for Noel Jones Balwyn business. - George Botros

We have been in this rental since April, there has been a few situations that have required attention and some repairs, and all requests have been immediately fixed with a friendly and professional manner. Ashlen is lovely and a pleasure to deal with. Very happy. - Jack Cassidy